Shipping policy

SHIPPING & DELIVERY 

Please allow 1-3 business days for standard order processing. If you have a personalized “custom order”, it may take 2-5 business days for processing. We do NOT process or ship orders on Saturdays, Sundays or Holidays. 

Once your order has been shipped, we will no longer have the ability to edit or cancel the order. Please keep in mind that shipping delivery times may vary based on your location and other unforeseen circumstances and events beyond our control. Therefore, we are not liable for shipping and delivery delays, we are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. 

 

All Domestic Shipping options: Available at checkout, depending on your location:

  • Standard Shipping (5-7 business days): FREE if Promotion 

  • Standard Shipping: (5-7 business days): $$ will appear if NOT FREE, rate calculated at checkout according to your location. 

  • Expedited Shipping (2-3 business days*): Rate calculated at checkout, according to your location  

  • Standard Overnight (1 business day*): Price calculated at checkout, according to your location. Delivery time varies by region but it usually arrives next business day, if ordered by 12 pm when order is placed.  

Hawaii and Alaska Customers: Please note that shipping with USPS is currently delayed and shipping can take anywhere from 1-6 weeks. 

PLEASE NOTE: Saturday, Sunday or Holidays are NOT counted as shipping or delivery days. If carriers are experiencing delays due to weather, infrastructure issues, etc. For delayed expedited or overnight shipping, House of Style is not liable or responsible for delayed deliveries. Please make allowances in calculating when you should expect to receive your package when selecting expedited shipping. 

*For Example: 

  • Orders with Overnight shipping that are placed before 12pm PST will go out that same day.  

  • Orders with Overnight shipping that are placed after 12pm PST will ship the following day.  

  • If you place an order on Friday afternoon with Overnight shipping, the order will not be sent until Monday and you will not receive it until Tuesday.  

  • If Monday is a Holiday, it will go out on Tuesday and you will not receive it until Wednesday. 

 

Order Tracking 

Once your order has been shipped, you will receive a confirmation email with tracking information that will allow you to monitor and track the status of your delivery. House of Style is not liable nor responsible for packages lost, stolen or carrier damages. 

 

Address Accuracy & Changes 

It's the responsibility of the customer to assure the delivery address entered is correct at time of placing order. However, there is a small window of correction to redirect a shipment to the correct delivery address. Please contact Us immediately at customer_service@hseofstyle.com for assistance, if needed. 

 

Customs, Duties and Taxes 

For International shipments, any customs duties, taxes or other fees applied during or after shipping are the customers' responsibility. House of Style is not liable for any additional charges or fees that may be incurred upon arrival in the destination country.

 

Contact Us 

Please feel free to contact Us anytime, simply drop us an email on any questions you may have at customer_service@hseofstyle.com. 

 

Thank you!  

Customer Service – House of Style